解题笔记第五组

第五组7

Advertisement: Today's customers expect high quality. Every advance in the quality of

manufactured products raises customer expectations. The company that is satisfied with

the current quality of its products will soon find that its customers are not. At MegaCorp,

meeting or exceeding customer expectations is our goal.

Which of the following must be true on the basis of the statements in the advertisement

above?

(A) MegaCorp’s competitors will succeed in attracting customers only if those

competitors adopt MegaCorp's goal as their own.

(B) A company that does not correctly anticipate the expectations of its customers is

certain to fail in advancing the quality of its products.

(C) MegaCorp's goal is possible to meet only if continuing advances in product quality

are possible.

(D) If a company becomes satisfied with the quality of its products, then the quality of its

products is sure to decline.

(E) MegaCorp's customers are currently satisfied with the quality of its products.

题干：顾客希望好的质量。每一次产品质量的进步都提高的顾客期望。一个对自己当前质量满意的公司很快会发现顾客并不满意。对Mega公司来说，达成和超越顾客的期望是我们的目标。

ADE很快就能排除。

容易错的是B，听起来很有道理：一个不去达成顾客期望值的公司很快会在提升产品质量上失败。但是这不是题干提到的问题。

C是正确答案，只有持续提高产品质量，Mega公司才能达成它的目标，which is达成和超越顾客的期望。