According to P. F. Drucker, the management philosophy known as Total Quality Management (TQM), which is designed to be adopted consistently throughout an organization and to improve customer service by using sampling theory to reduce the variability of a product's quality, can work successfully in conjunction with two older management systems. As Drucker notes, TQM's scientific approach is consistent with the statistical sampling techniques of the "rationalist" school of scientific management, and the organizational structure associated with TQM is consistent with the social and psychological emphases of the "human relations" school of management.
However, TQM cannot simply be grafted onto these systems or onto certain other non-TQM management systems. Although, as Drucker contends, TQM shares with such systems the ultimate objective of increasing profitability, TQM requires fundamentally different strategies. While the other management systems referred to use upper management decision-making and employee specialization to maximize shareholder profits over the short term, TQM envisions the interests of employees, shareholders, and customers as convergent. For example, lower prices not only benefit consumers but also enhance an organization's competitive edge and ensure its continuance, thus benefiting employees and owners. TQM's emphasis on shared interests is reflected in the decentralized decision-making, integrated production activity, and lateral structure of organizations that achieve the benefits of TQM.
The primary purpose of the passage is to
point out contradictions in a new management system
compare and contrast the objectives of various management systems
identify the organizational features shared by various management systems
explain the relationship of a particular management system to certain other management systems
explain the advantages of a particular management system over certain other management systems
题目分析:
题目释义:
主旨题目
考点:
主旨(Main idea)
旨在考察我们对文章整体的把握程度,对文章的结构的分析能力和把控能力,以及对作者逻辑的判断。
这篇文章讲的是,TQM可以和两种系统结合,他们的大体目标相同,但是又有根本上的区别。总体来说可以认为文章讲了TQM与其它管理系统的关系。
选项分析:
A选项:指出新的管理系统自相矛盾的地方。文中,TQM本身这个管理系统没有问题。如果说有矛盾的话,应该是和其他管理系统的结合上有矛盾(可以结合却不能简单的嫁接)。
B选项:比较和对比各种管理系统的目标。作者在文中提到,这些系统的目标都是相同的。定位在“TQM shares with such systems the ultimate objective of increasing profitability”
C选项:识别各种管理系统的组织特点。作者只提到了TQM的组织特点和以前的一种管理系统相似。并没有详细的解释这些组织特点。
D选项:Correct. 解释一个特定的系统与其它管理系统的关系。在考点中解释过了,此处不再赘述。
E选项:解释一个特定的管理系统比之于其它系统的优点。其实作者并没有表现出自己的对于某种管理系统的偏爱,所以也谈不上优缺点之说。
这篇文章讲的是,TQM可以和两种系统结合,他们的大体目标相同,但是又有根本上的区别。总体来说可以认为文章讲了TQM与其它管理系统的关系。
文中,TQM本身这个管理系统没有问题。如果说有矛盾的话,应该是和其他管理系统的结合上有矛盾(可以结合却不能简单的嫁接)。
conjunction 结合 graft嫁接
错选E,作者没说优点,知识陈述该管理系统与其他系统的关系。
TQM's scientific approach is consistent with the statistical sampling techniques of the "rationalist" school of scientific management, and the organizational structure associated with TQM is consistent with the social and psychological emphases of the "human relations" school of management. consistent一致的。
TQM cannot simply be grafted onto these systems or onto certain other non-TQM management systems. graft移植,嫁接
主旨题:TQM can work successfully in conjunction with two older management systems..& However, TQM cannot simply be grafted onto these systems or onto certain other non-TQM management systems.
A选项:指出新的管理系统自相矛盾的地方。文中,TQM本身这个管理系统没有问题
作者并没有表现出自己的对于某种管理系统的偏爱,所以也谈不上优缺点之说。
can work successfully in conjunction with two older management systems
TQM可以和两种系统结合,他们的大体目标相同,但是又有根本上的区别。总体来说可以认为文章讲了TQM与其它管理系统的关系。
insignificant理解反了