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题库 / Prep2012-CR-55
Correctly measuring the productivity of service workers is complex. Consider, for example, postal workers: they are often said to be more productive if more letters are delivered per postal worker. But is this really true? What if more letters are lost or delayed per worker at the same time that more are delivered?
The objection implied above to the productivity measure described is based on doubts about the truth of which of the following statements?
Postal workers are representative of service workers in general.
The delivery of letters is the primary activity of the postal service.
Productivity should be ascribed to categories of workers, not to individuals.
The quality of services rendered can appropriately be ignored in computing productivity.
The number of letters delivered is relevant to measuring the productivity of postal workers.
AB是阐述，在这没有任何效果
E是支持了这个衡量方式
C是质疑整个定义，而不是这个举例了
D 肯定了工作量，质疑了工作质量
→考虑服务质量
P2：邮递员而言，通常送的信越多就被认为工作的更好，却忽略了他们是否送对信
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E: 混淆选项，并没有否认 the number of letters delivered 在服务工作中作为评价指标的作用。只是怀疑还忽略了另一层考量——quality
排除了正确选项d，因为弄错了computing的意思，想成计算机生产了==！秒过！
矛盾就是服务的quality同quantity一样都很重要。
注意读懂长难句。
错选了E：运输信件的数量与邮递员的工作效率无关❌断章取义，不是说无关，这只是考虑的一部分，它忽略了别的因素
正确答案D选项：只注重数量，不注重质量（more letters are lost or delayed per worker at the same time that more are delivered）✅这个答案才全面，提到核心啊！！！
这句话如何断句
基于质疑哪个观点？
没理解in computing productivity意思